1. Shipping areas: We ship to all 50 states within the USA.

  2. Shipping methods: We offer standard ground shipping, expedited shipping, and next-day delivery options. Shipping rates and delivery times will depend on the method chosen and the shipping destination.

  3. Shipping costs are based on order items and will be calculated in the shopping cart. 

  4. Processing time:   Order Cut-off Time 5:00 PM - (GMT -05:00) eastern standard time (New York) and All orders will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

  5. Delivery time: Delivery times will depend on the shipping method chosen and the shipping destination. Customers can expect their orders to arrive within 5-7 business days  Shipping carrier: We use a variety of shipping carriers, including USPS, FedEx, and UPS, to ensure the fastest and most reliable delivery for our customers.

  6. Tracking information: Once an order has been shipped, customers will receive an email with a tracking number and a link to track their shipment.

  7. Returns and exchanges: If a customer is not satisfied with their order, they can return it for a full refund or exchange it for a different product within 10 days of purchase. Return shipping costs will be the responsibility of the customer unless the product is defective.


 8. Lost or damaged packages: In the event that a package is lost or damaged  during shipment, we will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. If the package cannot be recovered or replaced, we will issue a full refund to the customer.

Customer Support : M-F 9AM-4PM PST

 Address: 21301 Ferrero Parkway, Walnut, California 91789, United States

Email: sales@vizparts.com

Phone: (888) 260-7765


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